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This forum has been replaced by community.chakralinux.org. No new registrations, topics, or replies can be made here. Read this for more information.

Forum rules

This document has been developed over time based on the extensive experience of the moderation team of the Arch community. We moderators of the Chakra community later adopted them for our own needs.

Guidelines

Common sense

  • If you choose to use the Chakra distribution, you are welcomed, and encouraged to embrace the Chakra way.
  • When asking for help, read the manual, do your research and provide details for those you are asking for assistance.
  • When offering help, be as patient and tactful as possible.
  • Chakra is a community of volunteers. Therefore, this entire document may be condensed into one simple admonition:
    • Proactively seek to give of yourself and to bring only benefit to your peers and community.

Be responsible

If an interpersonal issue arises, please be open-minded to the possibility that your behavior may have contributed to the problem. Taking responsibility for our actions is often a good first step toward a peaceful reconciliation.

Respect other users

Simply put, treat others as you would be treated; respect them and their views, even if you disagree with them.

Respect other distributions and operating systems

Maligning other GNU/Linux distributions, operating systems, or users thereof is prohibited. The entire Chakra team is happy to volunteer their time and energy to provide you with the Chakra distribution, documentation and forums. Kindly show respect toward the volunteers, users and communities of other distributions and operating systems as well. Views, experiences and opinions are always welcome, but unproductive slander is not.

Life is a two-way street

A simple, yet profound and undeniable truth. Ensure your thread includes details and information that others will find useful. Share your findings with the community. Share your failures as well. Posting the equivalent of "Nevermind, I fixed it." in your thread or deleting your own posts for similar reasons is not only selfish and useless to the community, but a complete waste of resources and everyone's time. Also, demanding help or showing an obvious impatience toward getting it is unwanted here. Chakra is provided by a community of volunteers. Chakra users are strongly encouraged to do research, make an effort, report back in the thread, help others, get involved, and contribute to the community. Do not be a help vampire.

Policies

How to post

  • Choose clear, informative subject lines. This is more likely to elicit response from experienced users who have knowledge about that particular topic. It also makes the topic easy to reference and find in forum searches by future users with similar problems. Further, avoid extraneous phrases such as "Help", "Urgent", "Recent update" etc.
    • Examples of good subject lines:
      • "XSane: Failed to open device: Invalid argument"
      • "pptp vpn fails to connect: Couldn't set pass-filter in kernel: Invalid"
      • "Akonadi error, MySQL - unsupported storage engine: innodb"
      • "Calibre: Qt platform plugin 'xcb' not found (yet listed as available)"
    • Examples of bad subject lines:
      • "I have internet but cant connect!!!!"
      • "installing chakra"
      • "recent update"
      • "It's an emergency ! Plasma crash"
  • A sincere effort to use modest and proper language and grammar is a sign of respect toward the community that will certainly be appreciated and is quite likely to elicit positive responses. Please refrain from using so-called "textspeak", "netspeak", "leetspeak" and all other forms of internet slang.
  • When asking questions, provide as much information as possible, including error messages, terminal output, logs, what you have previously tried, what documentation and searches you have attempted, and related configuration files. Avoid referring to a "recent update" since that has little to no meaning, instead - provide your logfile for Pacman.
  • Choose one (1) issue per topic. Long topics are discouraged in the technical issue subforums and tend to be difficult to follow.
  • Post your question in one subforum; pick the most relevant, and post there:
  • When responding to an existing topic, always read the original post and stick to the subject.
  • Finally, when a solution is found, mark your topic as solved by editing the first post and prepending (adding to the beginning of the line) [SOLVED] to the title in the "Subject" field. Do not use [CLOSED], since this is used by the forum software to mark a topic which is no longer accessible for new posts.
    • Do:
      • "[SOLVED] XSane: Failed to open device: Invalid argument"
    • Don't:
      • "[solved]recent update"
      • "[Solved]recent update"
      • "{solved}recent update"
      • "(solved)recent update"
      • "recent update (solved!)"
      • "recent update (fixed)"
      • "recent update {done}"
      • "recent update //OK"
  • If a topic is marked as [SOLVED], do not reply stating the equivalent of "I am having a similar issue.."; create a new topic and link to the [SOLVED] topic, if it is relevant.
  • Further reading: How To Ask Questions The Smart Way

Pasting command output or code

Use [code] tags when pasting command output and/or code. Example: [code]command output goes here[/code] For non-English locale users: prepend LC_ALL=C to commands you run, so that the output will be in English. How to make use of the formatting is covered with examples here.

Pictures

Do not post full screen pictures; use thumbnails instead. Any image with dimensions greater than 256 pixels on any single side or over 64Kb in size will be edited or removed. Always keep in mind that there are many whom have metered bandwidth.

Advertising/Solicitation

Publicity for a cause or the promotion of goods and/or services will be monitored closely. Generally, if it is related to Chakra (as a project or community) or GNU/Linux/FOSS, it will usually be allowed. Web-invites, plugging, blog-type or commercial promotions are typically discouraged, or outright prohibited. If unsure about the appropriateness of your content, contact the moderation team before posting by sending an e-mail to staff@chakralinux.org. No links to commercial pages are allowed in signatures or the website field in ones profile, only to personal blogs or open source pages.

Forum member accounts

Limit your forum membership to one account only. Having multiple accounts is an unnecessary use of resources. Further, it may be interpreted as trolling behavior. Selecting a username, e.g. "chakradeveloper", that could be interpreted as someone of an official stance will be changed. Impersonation is not allowed.

Trolling

A "troll" is a person who intentionally attempts to disrupt, cause controversy, incite an argument, and/or receive negative attention by deliberately posting provocative content. The term may also refer to the act of posting such content, or the content itself. Trolls are generally deceitful and often use ambivalence as a method of covertly insulting, intimidating, or inciting a person or persons for their own sadistic pleasure. They often pick their words very carefully and are therefore able to defend their masked attempts at creating unrest, frequently redirecting the blame onto the community and its supposed failure to understand them properly. Trolling is strictly prohibited.

Powerposting

Powerposting is best described as posting empty and worthless messages. It is not tolerated. People may have two reasons to do this: to increase their post count meaninglessly, or to lend support to an idea as if it were a vote. Examples of power-posting include, but are not limited to, replying with "+1", "lol", "me too", "I agree", or ":)". When posting or replying to messages, make sure you have something to say. These empty posts clutter up threads and discussion, invalidate the 'Show New Posts' function, and waste bandwidth and server space. Threads that degenerate into a series of "+1/-1" or "me too/I agree/I disagree" will be locked. Individual power posts may also be deleted.

Bumping

Posting a single word or useless message (bumping) to attract attention to your thread is not allowed. Do your own research, continue to troubleshoot, post the results, and be patient with the community. If people are reading your thread without answering or offering help, you may try supplying more details, or ask to be pointed in the right direction. Often, the reason for posts remaining unanswered is due in large part to the sparse details in the original post itself, or, the obvious availability of solutions in the wiki, on the forum, or on the web, and the community's unwillingness to point out the obvious.

Necrobumping

Do your part to keep the forums tidy and relevant. Posting in old threads (older than six months), or "necrobumping" is discouraged in the technical issue fora, since it can potentially create disjointed "zombie" information; outdated posts with data which is no longer relevant due to Chakra's rolling nature, combined with more recent posts reflecting more current circumstance. Furthermore, technical support threads should remain succinct, and multiple pages are to be avoided if possible.

Rules of thumb

  • If you have a question, start a new thread and link to the old if relevant.
  • If you have something to add and judge that your information is related, but more up-to-date, start a new thread and link to the old if desired, but avoid duplicating effort by posting information already contained in the Chakra wiki.
  • If you have a version-agnostic or corresponding solution, necrobumping can be appropriate.

Crossposting

Crossposting is posting about the same subject in multiple places. This is a waste of resources and is not permitted. Any crossposted topic will be closed and moved to the Dustbin.

Chakra distribution support ONLY

Chakra is not based on any other distribution. It often uses different packages, package versions, repositories, and has custom system configurations surreptitiously, not compatible with Arch Linux or Arch Linux-based distributions. Receiving support for such projects is near to impossible on the Chakra forum. Community technical support shall only be provided for the Chakra distribution and the Chakra Community Repository. Threads concerning issues with, and requesting support for, derivate distributions, or operating systems other than Chakra will under most circumstances be closed.

Misplaced posts

Try to place your posts in the correct forum for the topic. Our forums have been carefully categorized so that most topics fit in one logical location. Any post that is deemed by the staff to be in the wrong forum will be moved to the correct location without warning. Most users can find these on their own but if you lose your thread, it is acceptable to contact the staff to ask where it has been moved. For questions, send an e-mail to staff@chakralinux.org. Do not create new topics asking about why another topic was moved or where it was moved to.

Thread hijacking

Thread hijacking is the process of replying to an existing thread with a different topic. This is discouraged. It is better to start a new thread if you have a problem that is related to an existing posted issue but clearly different. Posts that hijack a serious thread with off-topic discussion are also discouraged.

Spam

A blight upon the face of the net, spam is forbidden. Please report spam with the forum report function and a moderator will review it for removal. Offending spam accounts and associated IP addresses will be banned. Do not reply to spam posts as it increases the amount of work required to clean them up.

Flaming

Flaming, in the most common sense definition, is directing negative, disrespectful, and/or insulting comments toward someone. An equally or more negative response, resulting in a cycling exchange of insults is often the consequence. Flaming fellow members (including the Chakra community) will not be tolerated. Never resort to personal insults and please avoid sarcastic and patronizing language. Discussions can be productive, but quarreling is always destructive.

Respect the staff

The moderators have been chosen for their ability to exercise consistently good judgment and shall have the final say. Note that this forum is not run as a democracy. The moderators shall always attempt to implement universally peaceful solutions, but in the end, are charged with the responsibility of maintaining peaceful, civil order for the forum majority. Therefore, they cannot always please everyone with the decisions made. Please do your part to contribute to a healthy community and environment. If you feel that an egregious oversight has been made, do NOT post complaints in forum topics - they will be closed and binned. Instead, use the forum report function, or send an e-mail to staff@chakralinux.org.

Warnings and bans

If the moderators feel that a member's behaviour is unacceptable and warrants intervention, a warning will typically be issued unless the occurrence is judged to be especially flagrant, in which case a ban may become imminent. Warnings will not be discussed on the Chakra forum, IRC channels, or mailing lists by the moderators. If the warning goes unheeded, further action will be taken. This may range from a temporary ban of the offending user account, to a permanent ban, out of consideration for a peaceful forum and community. Action is generally on a case-by-case basis. If a user is apologetic, interested in a peaceful solution and wishes to have their account reinstated, a general consensus will be formed by the moderators for, or against, such a request. If you have been warned or banned and feel that it is in error, you may send an e-mail to staff@chakralinux.org to discuss the issue.

Bikeshed policy

Read this for more information. A topic being moved to this place is not a punitive action but intended to keep the signal to noise ratio on acceptable levels. The following types of topics will be moved to Archive/Bikeshed:
  • Product recommendations
  • Questions about when X will be available or released
  • Ponderous, opinion-based topics
Threads stating the equivalent of "there is a problem with the Chakra system and methodology, we need to discuss it" have been repeatedly proven ineffective and inflammatory and will usually be closed after a warning from the moderation team. Chakra is a community where you are expected to read some manuals and get your hands dirty from time to time. If you have identified a system issue, find a solution that works for you, implement it, then, if it is fitting a tutorial, make it available in the wiki. Furthermore, questioning or discussing the methods used by the Chakra developers and packagers will be monitored closely and locked if deemed unhelpful and/or unproductive. Harsh, unproductive criticism is also uncalled for. If you have a question regarding Chakra development, please ensure that your topic poses a specific question and be open-minded to responses. If possible, provide a solution or partial solution. Submitting code and patches for discussion is always more pragmatic than asking others to do it for you.

Product recommendation requests

Threads seeking advice about computer product recommendations are discouraged. Such topics, like the technology they discuss, quickly become obsolete and are unlikely to provide any lasting benefit to the wider community. These topics will therefore be moved to Archive/Bikeshed, permitting replies but staying unindexed by search engines. You are expected to be able to do your own research and draw your own conclusions about which product best suits your individual requirements.

Dustbin policy

The following types of topics will be closed and moved to Archive/Dustbin:
  • Spam
  • Duplicates
  • Redundant (topics already posted about or reported in the bugtracker)
  • Offensive
  • Solicitation
  • Adverts
  • Reports of outdated or broken packages (report such issues on the bugtracker)
  • Reports of website issues (report such issues on the bugtracker)
  • Personal inquiries regarding accounts or services (send an e-mail to staff@chakralinux.org for assistance)
  • Personal messages
  • Rants
  • Tutorials (add documentation and instructions to the wiki - it exists for this very purpose)
  • Controversial topics such as politics, sports and religion

Reports of outdated or broken packages and website issues

The forum is not an issue tracker or bug tracker, nor is it a replacement for e-mail. It is primarily intended for support in the form of questions and answers. The appropriate way to report any specific issue is to do it in the bug tracker which will automatically notify the relevant people (be they developers or packagers). The bug tracker also allows for one or more person to take ownership of a reported issue, change its status and finally close the issue depending on the outcome of the procedure. In addition to this only a few packagers and developers actively browse the forum, meaning that e.g. a report of an outdated package there may not be seen at all until someone reports it in the bug tracker.

Personal topics and rants

Rants and rude complaints are frowned upon and will be closed as they are discovered. Posts of this type are much better suited for a blog or other personal web space and are unwanted on the Chakra forum. Public posts should be open, productive and inviting to all members. Discussions among a select group of users should take place in private message.

Controversial topics

There is no explicit list of topics considered to be "trollish", controversial or provocative, but in the past, threads with posts pertaining to Religion, Sports, Race, Nationalism and Politics have invariably been closed. Therefore, specifically avoid these and all divisive topics on the Chakra forum! The forum staff certainly realizes that such issues are deeply ingrained human realities. However, this is a GNU/Linux distribution forum, and thus neither intended nor able to effectively facilitate such commentary nor the resulting unrest.

Homework

As a matter of principle, do not ask for homework answers, nor post answers to such requests. Homework assignments are designed to encourage a student to learn by their own personal research. Topics deemed to be about homework will be closed.

Legality

Criminal solicitation is strictly forbidden on this website. In this context, "criminal solicitation" shall mean, "To actively or passively inform about, facilitate, incite, move, or persuade others to some act of lawlessness or illegal activity." Therefore, do not post discussions about or link to criminal solicitation in any form. This includes, but is not limited to information or links to facilitate illegal drug use, theft, network intrusion, creation of code for malignant purposes, prohibited software copying, prohibited use of copyrighted/patented material, so-called "warez", or sites which provide torrents or links to such content. Illegal content will be removed swiftly and dealt with in full accordance with known applicable law.

Username changes and account deletions

Neither username changes nor account deletion requests will be considered. There is no streamlined method in place to expedite such a task, and to do so requires an unpleasant amount of work for the administration. Usernames that could be interpreted as offensive, inflammatory, deceitful (e.g. "ChakraDeveloper", implying official status) or otherwise inappropriate will be changed on sight.

Freedom

The free and open exchange of assistance, speech, ideas and opinions is highly regarded and encouraged on the forums, but it must be noted that the freedom granted to forum members is relative freedom. It exists within the boundaries of the above guidelines, policies and principles. Complaints of censorship are therefore baseless and unfounded, since this necessary framework must simultaneously provide reasonable limitations. To illustrate, we are aware of the physical laws which govern energy and matter, yet we do not complain of their oppression. Instead, we recognize that such laws are essential for our welfare. Likewise, the Chakra community's high standards reflected in these guidelines regulate community freedom for the common good and protection of all. The key, then, to true freedom on the forums is to cultivate benevolence toward others and harmonize our attitude with the Chakra by bringing only benefit to our peers. In addition, this allows members to satisfy all contributory impulses without aggravating themselves or encroaching on the freedom of others. Embracing the above principles and obeying the forum guidelines therefore benefits the entire community by providing freedom from the harmful and negative consequences of a more chaotic approach.

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